When you’re stuck
in Amazon hell…
you need a De Ville

About De Ville Consulting

With a decade of experience helping businesses make sense of the Amazon Marketplace, we understand how frustrating and confusing it can be to watch sales dwindle, costs rise, and growth plateau with no visibility into what is happening.

At De Ville Consulting, we utilize human knowledge and experience to dig into your account, analyze challenges and opportunities, and help you understand what is wrong, what is right, and what is missing in your Amazon business.

Recognizing that each business is unique, we don't insult you with a one-size-fits-all approach. If you're tired of third-parties that send their cookie-cutter AI into your account, collecting fees from you while an LLM makes changes your contact can't satisfactorily explain, De Ville Consulting is what you're looking for: Real people, real analysis, real solutions.

Whichever circle of Amazon hell you're in, we're here to lift you back out.

Why Work With An Amazon Consultant?

10 years of Amazon expertise in an instant.

  • Understanding

    Amazon is complex and can be confusing. At De Ville Consulting, we don't do our work in secret, refering to some mysterious behind-the-scenes process you aren't allowed to know. Learn as much as you want to about how things work, how to decipher Amazon's cryptic communications, and why things sometimes change overnight. Get the insight you need to achieve long-term success, with or without a consultant.

  • Customization

    There is no such thing as one-size-fits-all when it comes to your Amazon business. Whether you're a book publisher stuck in Amazon Advantage or a small gourmet food purveyor duking it out with the national brands, De Ville Consulting provides the customized help you need to improve the way you do business on Amazon.

  • Partnership

    Have you ever paid for a service after being impressed by your original contact, only to discover that was a salesperson you'd never get to speak to again? At De Ville Consulting, one consultant will assist you, from the first call to the finishing touches. One person dedicated to understanding everything about your Amazon business, and who you can contact about anything you need to know.

  • Growth

    Let's be real: What every business owner wants is more sales. More impressions only impress when they lead to more conversions. At De Ville Consulting, we're not going to try to convince you that the best metrics are the ones that cost money and don't bring growth. Whether it's increasing ROAS, decreasing TACOS, or pulling in new-to-brand customers, we'll work together to achieve the growth you're looking for.

FAQ

Get to know us

Unlike many consultancies that specialize only on PPC or only on Account Health, De Ville Consulting has experience in the full spectrum of running an Amazon account. From PDP visibility, A9 SEO, and "Alexa for Shopping" (previously Rufus/COSMO), to PPC management, coupons, and search suppressions, we have run Amazon accounts from top to bottom.

It is unwise and ineffective to create solutions for any business before understanding the unique qualities of that business. Our process begins with a free 15-minute call to discuss the issues you're experiencing with your account. If it is mutually decided to go forward, you will next receive a comprehensive business questionairre that will help us understand more about your company. This is usually followed by a deep dive of the account data to find and diagnose problems and develop a plan around your specific situation and category. Upon receiving the analysis, you can decide to move forward implementing solutions yourself, or choose to retain our services for implementation and/or ongoing account management.

The frequency of set communication is up to you. All client inquiries are answered within 24 hours during regular business days. Additionally, we will contact you outside of the agreed-upon set frequency whenever something pressing or notable has occurred on the account (e.g. new Rank ceiling, new Badge, stockouts, suppressions, etc.). Our preferred communication style is to keep everything in writing whenever possible, via email, to make it easier for you to look back on all previous communication whenever needed. However, one-on-one calls will also be arranged as requested. We strive to keep our communication style open, using plain language and clear descriptions, and avoiding marketing buzzwords that sound impressive but convey little.

At De Ville Consultiing, we are dedicated to full transparency. No Amazon data is off limits, no questions go unanswered, no process you wish to learn is too "secret" to share. We will never contact Amazon directly without your approval, and we never secretly apply automation to your account. Every report downloaded and utilized for account analysis can be shared with you via your ShareFile, Dropbox, or other file-sharing service. We are passionate about making sure you feel informed, included, and confident about the running of your Amazon account.

At De Ville Consulting, we believe that human minds and real-life experience are far more productive and useful than any LLM's ability to write long paragraphs in response to simple questions. Each client sets their expectations for the use of AI to automate basic time-consuming tasks, but we will never use any AI bot, agent, or service to make changes to your account. If your company has a strict no-AI policy, this can be written into your contract, and then we will not utilize it even for simple tasks like data consolidation.

Are you ready to get out of Amazon hell?

Let's Talk